Amazon’s metrics assist maintain sellers aligned with the corporate’s total mission of excellent service for all clients. However the means of managing and optimizing buyer suggestions, product critiques, and total vendor scores could be time-consuming.
For Amazon sellers, managing critiques, scores, and suggestions could be time intensive.
Fortuitously, third-party software program platforms can assist. On this submit, I’ll listing 11 distributors that assist Amazon sellers handle buyer suggestions.
Suggestions Genius
Suggestions Genius permits Amazon sellers to robotically ship emails to clients to ask for suggestions and product and vendor critiques, as soon as their bundle has arrived. Worth: Free to $250 per thirty days. 30-day free trial.
Suggestions Genius
AMZShark
AMZShark is a strong Amazon vendor instrument to trace gross sales, discover new product niches, discover key phrases, and rather more. AMZShark offers sellers the power to obtain automated emails when damaging or impartial suggestions or overview is posted on their Amazon account. This permits sellers to react shortly to the shopper, to resolve the problem. Worth: First month is $10; $299 per thirty days afterward.
Sellics
Sellics claims to be “the all-in-one instrument for Amazon sellers.” For managing suggestions, sellers can use Sellics to (a) obtain quick updates when critiques are posted, (b) prioritize critiques of their account by most damaging, and (c) reply to critiques straight from their Sellics account. Worth: $77 to $499 per thirty days; 14-day free trial.
FeedbackFive
FeedbackFive is concentrated on serving to sellers handle their suggestions and critiques throughout all worldwide Amazon marketplaces. Utilizing FeedbackFive, sellers can (a) automate emails to clients asking for suggestions, (b) obtain alerts on all suggestions and critiques, (c) take away unhealthy suggestions, and (d) flip constructive suggestions into extra gross sales. Worth: Free to $59.99 per thirty days.
FeedbackFive
BQool Suggestions Central
Out there to sellers on all worldwide Amazon marketplaces, BQool gives instruments to (a) ship automated emails, (b) obtain automated updates for particular conditions, (c) overview your total suggestions and overview well being, and (d) solicit clients for extra gross sales. Worth: $10 to $100 per thirty days. Free 30-day trial.
ZonGuru
ZonGuru is one other all-in-one Amazon instrument. The suggestions portion focuses on giving sellers the power to automate emails to clients. When supply monitoring is prepared, ZonGuru sends a personalised e-mail. When the bundle arrives, it sends one other, asking for suggestions. Lastly, sellers can use ZonGuru to automate customized emails to their clients to create extra gross sales. Worth: $35 to $119 per thirty days; 7-day free trial.
AMZAlert
AMZAlert is an Amazon vendor instrument for receiving updates on nearly something you possibly can consider. From damaging overview monitoring to critiques being deleted to product ranking adjustments, AMZAlert gives Amazon sellers with the information to make sensible selections. Worth: $35 to $200 per thirty days. Free 10-day trial.
AMZAlert
My Vendor Pal
My Vendor Pal provides a novel characteristic that sends a textual content message to sellers as new product critiques and buyer suggestions arrives. Worth: Free to $165 per thirty days; 7-day free trial.
AMZFinder
AMZFinder has two useful instruments. One permits sellers to watch critiques. The second offers sellers the power to request suggestions. AMZFinder robotically matches product critiques with orders in order that the vendor can simply attain out to clients, to deal with unhealthy critiques. Worth: Free to $99 per thirty days.
AMZSuite
Included in AMZSuite is Suggestions Sentry, which compiles all buyer suggestions into one interface. Sellers can then create automated requests for damaging and impartial critiques to be eliminated. Worth: $79 per thirty days.
AMZSuite
Overgrowth
Overgrowth’s intuitive e-mail follow-up system permits sellers to achieve out to clients for product critiques and suggestions. Sellers can obtain immediate updates by way of e-mail or textual content when critiques and suggestions happen. Worth: $79 to $499 per thirty days; 14-day free trial.
